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Employee

COMMUNICATIONS

The way the world  communicates has advanced through media and technology. Take advantage of the rapid change in our company as we progress in helping customers through the customer service industry.

Wifi

STAY CONNECTED

OPTIMIZE SUPPORT

  • Technical repair

  • Warranty support

  • Inbound sales

  • Subscription services

  • Update plan

  • Cancel services

  • Troubleshoot device

  • Assist  customers with billing or video technical repair inquiries. 

  • Review, analyze and respond to customers’ billing inquiries.

  • Resolve customers’ open issues or questions. 

  • Troubleshoot technical issues. 

  • Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service. 

  • Strive to resolve technical issues on the first call

EXPECT AND SUCCEED 

OVER 65,000 AGENTS STRIVE TO EARN THE TRUST OF OUR CUSTOMERS THROUGH MEDIA AND TECHNOLOGY.

STRENGTHEN YOUR BRAND

Customers communicates with educated and well trained agents who will bring unforgettable experience to your brand.

ACCESS TO QUALITY SUPPORT

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