GOT QUESTIONS?
Do you have questions about working from home as a Customer Service Agent? Well, we’ve set-up a special one-on-one Registration Support team for people interested in using the Platform, but are not sure what to do next in the registration process. Support is offered through a web conferencing platform accessible through the Internet, called Blackboard. The dates and times are listed below, and instructions for how to use and connect to “Blackboard” where the Registration Support team will be waiting to virtually provide support as well.
Info Session Webinars
DATE
TIME: EST
Thursday, March 1st at 12:30 pm ET
Monday, March 5th at 3 pm ET
Thursday, March 8th at 11 am ET
Monday, March 12th at 3 pm ET
Thursday, March 15th at 12:30 pm ET
Monday, March 19th at 11 am ET
Thursday, March 22nd at 11 am ET
Monday, March 26th at 3 pm ET
Thursday, March 29th at 12:30 pm ET
Please note, the information presented will be the same during each session time so you do not need to attend multiple sessions.
Click the link below, at the appropriate time, to join the session:
http://www.auto-scheduler.com/AS1.0/Arise/session/index/id/358/job_id/73/office_id/2111
About Blackboard
Blackboard Collaborate is a web conferencing platform accessible through the Internet.
Live chat and info sessions are NOT accessible through mobile devices.
To participate, you will need:
Internet Explorer or Firefox browser to access the site
Latest version of Java
Pop-ups disabled
Speakers/Headset
Registration Live Chat Hours!
DATE
How to Enter Blackboard
Enter the room with your first and last name
Click the link below, at the appropriate time, to join the session:
https://sas.elluminate.com/m.jnlp?sid=2016048&password=M.BC74CBACE651A32ED221ABE0CA1135
Wednesday, February 28th from 3 pm to 4 pm ET
Friday, March 2nd from 1 pm to 2 pm ET
Tuesday, March 6th from 5 pm to 6 pm ET
Wednesday, March 7th from 3 pm to 4 pm ET
Friday, March 9th from 1 pm to 2 pm ET
Tuesday, March 13th from 5 pm to 6 pm ET
Wednesday, March 14th from 3 pm to 4 pm ET
Friday, March 16th from 1 pm to 2 pm ET
Tuesday, March 20th from 5 pm to 6 pm ET
Wednesday, March 21st from 3 pm to 4 pm ET
Friday, March 23rd from 1 pm to 2 pm ET
Tuesday, March 27th from 5 pm to 6 pm ET
Wednesday, March 28th from 11 am to 12 pm ET
Friday, March 30th from 1 pm to 2 pm ET